Program documents

RTM rollout documents and copy

These are the ready-to-use documents and message templates supporting the ROCFcare rollout, patient consent flow, internal provider communication, and billing coordination.

Patient Consent Form

Send to ModMed for iPad intake integration

RECONSTRUCTIVE ORTHOPAEDICS OF CENTRAL FLORIDA

Remote Therapeutic Monitoring (RTM) Program — Patient Consent

Patient Name: _______________________________________________
Date of Birth: ______ / ______ / ________
Phone Number (for text messages): (______) ______-__________

What is Remote Therapeutic Monitoring?

Remote Therapeutic Monitoring allows the ROCF care team to monitor recovery between office visits using brief daily text-message check-ins. Patients receive a short daily message about pain, function, and symptoms, and responses are routed back into the ROCF workflow.

How it works

  1. The patient receives a brief daily text message
  2. The patient responds in about 60 seconds
  3. The care team reviews responses and follows up if needed
  4. Patients can text back with concerns

What this program costs

There is no cost to the patient. RTM is billed through standard care workflows as part of ongoing orthopaedic care.

Privacy

  • Communications are handled through secure systems
  • Patient information is protected within ROCF's care workflow
  • Information is not sold or used for marketing
  • Only authorized care team members access the data

CONSENT

Text message communication: I agree to receive text messages from Reconstructive Orthopaedics of Central Florida related to medical care and recovery monitoring. I understand I can opt out at any time by replying STOP.

Remote Therapeutic Monitoring: I understand that my care team will use my check-in responses to monitor recovery. I understand this does not replace emergency care.

De-identified research use (optional): I voluntarily agree that de-identified health data may be used for research purposes to improve patient care.

Provider & PA Intro Email

To: Melbourne, Phillips, Kletter, Head · CC: Dawn, Michelle

To: CMelbourne@reconorthofl.com, JPhillips@reconorthofl.com, JKletter@reconorthofl.com, SHead@reconorthofl.com
CC: ksiebuhr@reconorthofl.com, dsiebuhr@reconorthofl.com, MBaldwin@reconorthofl.com
Subject: New at ROCF: Remote Therapeutic Monitoring — Quick Overview

Craig, James, Jonathan, Steven —

I wanted to give you a heads-up on a new program we're rolling out at ROCF: Remote Therapeutic Monitoring (RTM).

What it is: Patients get a daily text asking about pain, function, and recovery. Staff monitors the dashboard. If something looks off, it gets flagged for review.

Why we're doing it:

  1. Better patient communication
  2. Earlier visibility into recovery problems
  3. A reimbursable care workflow

What changes for you: Very little operationally. Staff handles enrollment and monitoring; providers get pulled in when a patient needs clinical review.

— Karl

Billing Team Intro Email

To: Greg Tabor, Lisa, Brittany (Custom Medical Services)

To: Greg Tabor, Lisa, Brittany (Custom Medical Services)
CC: ksiebuhr@reconorthofl.com, dsiebuhr@reconorthofl.com, MBaldwin@reconorthofl.com
Subject: New Revenue Stream: RTM Billing — How It Works

Greg, Lisa, Brittany —

We're launching an RTM program at ROCF and want the billing workflow aligned from the start.

CodeDescriptionWhen to Bill2026 Rate
98975RTM initial setup & educationFirst period only~$19
98976RTM device supply, musculoskeletalEvery period~$55
98985RTM mgmt, first 10 min (2-15 days data)Monthly, if applicable~$50
98980RTM mgmt, first 20 min (16+ days data)Monthly, if applicable~$50
98981RTM mgmt, each additional 20 minAdd-on to 98980~$42

Key rules: one 30-day billing period, one provider per period, one live interaction per period for management codes, and no RTM/RPM overlap in the same month.

— Karl